Let’s face it, late payments are an unavoidable fact of business life. In an ideal world, you’d never have to deal with debt collection. In the real world, you almost certainly will, with our help though, you can at least take the pain out of chasing late payments, wherever your customer may be.

If you have sold goods or services and invoiced your customer but have been left waiting for the payment, you are not alone. Unfortunately in the current global recessionary climate this situation is becoming more and more common.

Unpaid invoices can seriously affect your business if it is not handled correctly, it can have a bad effect on cash flow, turnover, credit ratings and even your business' reputation. Debt collection can be incredibly difficult, especially in tough economic times, that is why it is always best to deal with it as soon as possible.

There is one way to deal with bad debt and that is to stay ahead of it, if you’ve never used a third party to collect your debt, you may be wary, but at Total Credit we make every effort to professionally handle your debts as if they were our own. After all, the goodwill between you and your customers is likely to be one of your most important business assets.

Debt collection with Total Credit

At Total Credit we help you collect your debts through a wide range of global credit and risk solutions for commercial and consumer debt collection.

We will work in any market, in any time zone, conduct negotiations and investigations in various languages, and deal with the intricacies of the local legal system.

How does Debt Collection work?

Our primary aim is to secure full payment as quickly as possible whilst maintaining your relationship with your customer. Our proven approach to collecting overdue invoices for businesses of every type and size, worldwide, is based on our extensive specialist experience in global debt recovery.

Upon receipt of your instructions to recover the debt, the details will be entered onto our extensive database and a dedicated collector will be assigned to manage your file and you will be kept up-to-date as to how the collection process is progressing.

The collector's first task is to contact the debtor and to send a letter requesting full and immediate payment of the overdue account.

We make every effort to collect the overdue account pre-legally, but should the debt remain unpaid after amicable efforts are exhausted, it may be necessary to proceed with legal action, if possible and with your agreement. If legal action does become necessary, we can offer competitive legal fees, from a pre-legal review through to enforcement.